4MindHealth is a Singapore-based online mental health platform serving Southeast Asia. We deliver clinical care, digital tools, and evidence-based therapies - all accessible anytime, anywhere.

We stand out by combining clinical quality with flexibility and innovation: Qualified specialists – Every counsellor holds at least a master’s degree in Psychology or Clinical Psychology, has 2+ years of experience, and is a member of a recognized psychological society (SPS, MSCP, or HKPS). Diverse team – Specialists from Singapore, Malaysia, and Hong Kong, speaking English, Mandarin, Cantonese, Hindi, and Punjabi. Freedom of choice – You choose your specialist based on expertise, language, and style. Flexible subscription – A credit-based plan lets you use credits across services instead of paying per session. Focused services – Individual and couples counselling available now. Coming soon – Online coaching, corporate well-being programs, on-site neuropsychiatric assessments, and a CBT-based chatbot for self-help support. Confidential and secure – All sessions follow strict professional and ethical standards. At 4MindHealth, we make mental health care affordable, accessible, and adaptive.

Our specialists are licensed counsellors, clinical psychologists, and therapists who have met rigorous professional requirements. Each one holds at least a master’s degree in Psychology or Clinical Psychology, brings minimum two years of relevant experience, and is a member of a recognized psychological society—such as the Singapore Psychological Society (SPS), the Malaysian Society of Clinical Psychology (MSCP), or the Hong Kong Psychological Society (HKPS). These standards ensure that every specialist: Has advanced academic training (master’s level) in psychological theory and practice Has practical, supervised experience working with clients Is committed to ongoing professional development and ethical practice through membership in recognized professional bodies

Yes - you have full freedom to choose your own specialist at 4MindHealth. We believe the therapeutic relationship works best when you feel comfortable and supported, so you decide who you’d like to work with. Our platform features specialists from Singapore, Malaysia, and Hong Kong, representing different ethnic backgrounds and speaking five languages: English, Mandarin, Cantonese, Hindi, and Punjabi. This diversity helps ensure you can find someone who understands your cultural context and communicates in the language you’re most comfortable with. Each specialist also brings unique strengths: Educational qualifications ranging from master’s degrees in Psychology or Clinical Psychology to advanced certifications in specific therapeutic methods. Different areas of focus, such as stress and anxiety management, depression, trauma recovery, couples therapy, or personal growth. Varied therapeutic approaches, from structured approaches like CBT to relationship-based methods such as EFT and the Gottman Method. By reviewing specialist profiles, you can select the professional whose expertise, style, and background align most closely with your needs.

At 4MindHealth, you can browse detailed profiles of our counsellors and psychologists to find the best fit. When choosing a specialist, consider: Expertise: Whether they focus on stress, anxiety, trauma, relationships, or personal growth. Therapeutic approach: Some use structured methods (like CBT), while others focus on emotions and relationships. Experience: All have at least two years of practice, with some offering additional specialization. Language & communication: Choose someone you feel comfortable speaking with. Practical fit: Availability and scheduling that work for your lifestyle. If you’re unsure, we can recommend a specialist based on your needs. You can also switch therapists later if you find another fit works better.

At 4MindHealth, we provide professional mental health support through secure online sessions. Our services are designed to be accessible, confidential, and tailored to your needs. Current services Individual Counselling - one-on-one sessions with licensed counsellors to help with stress, anxiety, depression, trauma, grief, or personal growth. Each session is customized to your needs and may use evidence-based approaches such as Cognitive Behavioural Therapy, Solution-Focused Therapy, and Mindfulness-based methods. Couples Counselling - joint sessions for partners who want to strengthen communication, resolve conflicts, rebuild trust, or deepen connection. Guided by trained therapists, sessions draw on approaches like Emotionally Focused Therapy (EFT) and the Gottman Method. Coming soon Online Coaching - coaching programs to support personal development, performance, and professional growth. Corporate Mental Health Services - workplace well-being programs including employee workshops, stress management resources, and direct access to counsellors. On-site Neurodevelopmental Assessments - in-person evaluations conducted by specialists to provide deeper diagnostic insights and tailored treatment recommendations.

Individual counselling is for anyone who wants professional support with their mental and emotional well-being. It can be especially helpful if you are experiencing stress, anxiety, or depression; coping with grief, trauma, or major life changes; struggling with self-esteem, confidence, or motivation; or simply seeking personal growth, clarity, or emotional balance. At 4MindHealth, sessions are conducted one-on-one with a qualified counsellor via secure online appointment. Each session is personalized to your needs and may draw on evidence-based approaches such as Cognitive Behavioural Therapy, Solution-Focused Therapy, or Mindfulness-based methods. The aim is to provide a safe, confidential space where you can explore challenges, build strength, and work toward lasting well-being.

Couples counselling is for partners who want to strengthen their relationship, improve communication, or work through challenges together. It can be especially valuable if you and your partner are facing recurring conflicts, struggling with trust or intimacy, managing external stressors such as family or finances, or preparing to make important life decisions as a team. At 4MindHealth, sessions are guided by trained couples therapists in a supportive, neutral online setting where both partners can feel heard. Depending on your needs, therapists may draw on evidence-based approaches such as Emotionally Focused Therapy (EFT) or the Gottman Method. The goal is to foster understanding, rebuild connection, and create a healthier, more supportive relationship.

Credits are the flexible way to access all services at 4MindHealth. Instead of paying separately for each session, you receive credits through your subscription plan or by purchasing top-ups. Universal use – Credits can be used to book any service we offer: individual counselling, couples counselling, and (soon) online coaching, corporate programs, neuropsychiatric assessments, and our CBT-based chatbot. Subscription credits – Provided monthly through your chosen plan. Top-up credits – Available anytime if you need more flexibility or extra sessions. In short, credits are your all-in-one access to the services you need, when you need them.

The credits roll over - but the rollover depends on the type of credit. Subscription credits: If you don’t use all your subscription credits in one billing cycle, they will roll over for one additional month. After that, they will expire. Top-up credits: Any extra credits you purchase on top of your subscription remain valid for 90 days from the date of purchase. This gives you flexibility to use your sessions when you need them, while keeping the system simple and fair for all clients.

We use a credit-based subscription system because it gives you more flexibility, value, and control compared to traditional pay-per-session models. Here’s why: Flexibility – You can purchase a plan that suits your needs, even one that covers just one session per month if that’s all you want. Or you can choose a larger plan for more frequent and/or versatile support. Cost-effective – Subscriptions are often more affordable than paying session by session, especially if you want regular care. Consistency – Having credits each month encourages continuity, which is important for meaningful progress in therapy. Freedom of choice – Use credits however you like: individual counselling, couples counselling, or (soon) services like coaching or the CBT-based chatbot. Convenience – One simple plan covers everything, without the hassle of multiple payments. Our goal is to make high-quality mental health care not only accessible but also sustainable for those who want long-term support.

Choosing a plan at 4MindHealth is simple and flexible. Start with your pricing tier - Each of our specialists is available at different tiers. To see which specialists are included at your chosen level, visit the Specialists-page. This will give you an idea of who you can book with at that tier. Select your plan - We offer four subscription plans, each based on the number of monthly sessions at your chosen pricing tier: Trust: 1 monthly session Thrive: 2 monthly sessions Transform: 4 monthly sessions Transcend: 8 monthly sessions Enjoy the flexibility! You can switch plans anytime if your needs change. For extra flexibility, you can purchase one-off services outside your subscription. This system ensures you always have the right level of support, whether you’re looking for a monthly check-in or more frequent therapy sessions.

All payments at 4MindHealth are handled securely through Stripe, a trusted global payment provider. On purchase: When you first subscribe to a plan, your payment is processed immediately through Stripe using your chosen method (credit/debit card, Apple Pay, Google Pay, etc.). On renewal: Subscriptions renew automatically at the start of each billing cycle. Stripe will charge the same payment method you used at purchase. Flexibility: You can update your payment details or cancel your subscription anytime through your account settings. Stripe uses industry-leading encryption and security standards, ensuring your payment information is always protected.

At 4MindHealth, we keep things simple and transparent. Cancellations: You can cancel your subscription at any time through your account settings. Once cancelled, your plan will remain active until the end of your current billing cycle. After that, it will not renew. Refunds: Because your subscription remains valid until the end of the cycle, we do not issue partial refunds for unused credits or time. You can continue to use any remaining credits until your plan expires. Flexibility: Even after cancelling, you can always re-subscribe later, switch to a different plan, or purchase one-off services if you prefer. This way, you get full value from your subscription while keeping control over your future payments.

Booking with 4MindHealth is quick and fully online: Choose your specialist – Visit the Specialists-page and select the specialist you’d like to work with. Access their calendar – Each profile links to their personal booking calendar, where you can check availability. Book your slot – Select a suitable date and time, and confirm using your credits. Receive your session link – At least one hour before your appointment, you’ll receive a secure link to the Carepatron online appointment by email. Attend your session – At the scheduled time, click the link to join your private, online appointment. This system ensures you can choose your specialist, schedule easily, and connect securely with just a few clicks.

To keep sessions running smoothly for both clients and specialists, we have a few simple booking rules: Advance booking – All appointments must be scheduled at least 12 hours before the session start time. Cancellations & rescheduling – You may cancel or reschedule your appointment, but this must be done more than 24 hours in advance. Late changes – If you cancel or reschedule within 24 hours of the appointment, the credits used for that booking will not be refunded. These guidelines help ensure our specialists’ time is respected while still giving you flexibility to manage your schedule.

4MindHealth is not an emergency service. If you are in crisis or feel unsafe, please seek immediate help. Call your local emergency number right away (e.g., 999 in Singapore & Malaysia, 999 in Hong Kong). Contact a crisis hotline in your country for immediate support: Singapore: Samaritans of Singapore (SOS) – 1767 (24/7 hotline) Malaysia: Befrienders – 03 7627 2929 (24/7 hotline) Hong Kong: Suicide Prevention Services – 2896 0000 (24/7 hotline) While our specialists can support you through ongoing counselling, they are not equipped to provide emergency crisis intervention. If you’re experiencing a mental health emergency, please use the resources above and reach out to a trusted friend, family member, or healthcare provider immediately.